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Call Center Services – Outsourcing Made Easy

Outsource business support tasks to a Call Center Virtual Assistant.
Save $0.50/hour/VA FOREVER

A Call Center Virtual Assistant (VA) can help you:

– Get 2x your sales (or more)
– Reduce customer service issues in half
– Increase your team’s efficiency exponentially

Be one of our Cornerstone Clients and get a $0.50/hr discount (regular add-on rate for Call Center Virtual Assistants is $2.50/hr) per VA for as long as you keep your VA.

Click on the ‘REQUEST A VA NOW’ button to get started on your Call Center VA request ASAP!

Hurry, only 5 slots left!

What Tasks Can You Outsource to Our Call Center Agents?

If you’re looking for an efficient assistant who will always be available to help with your administrative, customer support, or technical tasks, we have the perfect solution. Whether you need someone to tackle heavy inbox items or do time-consuming research, our Call Center Virtual Assistants have got you covered. Here are the most common voice and non-voice tasks that top companies outsource to our Call Center VAs.

INBOUND CALLS

Hire a VA to handle your inbound calls and never lose another lead again!

LEAD GENERATION

Achieve your sales goals by outsourcing your lead generation tasks to a VA.

CONCIERGE SERVICES

Give your clients the VIP treatment with a remote concierge service from our VAs.

TELEMARKETING

Our VAs can increase your sales by reaching out to more potential customers.

OUTBOUND CALLS

Improve your prospecting with a dedicated outbound calling VA.

TECHNICAL SUPPORT

Avoid delays due to tech-related interruptions by hiring an offshore IT expert.

RECEPTIONIST

Manage your business phone lines with ease by hiring a remote receptionist.

HELP DESK SERVICES

Keep your customers happy by letting our help desk VAs handle their concerns.

CUSTOMER SUPPORT

Make your customers happy with fast and efficient customer service.

BILLING

Steer clear of delayed or unpaid bills by outsourcing your billing process.

APPOINTMENT SETTING

Free up your time by letting our VAs set up prospect or client appointments for you.

HOTLINES ANSWERING

Our skilled VAs can answer your phone calls and resolve any issues promptly.

SALES

Get more sales and raise your profit with a dedicated call center sales VA.

ORDER PROCESSING

Hire a remote worker to process orders faster and make your customers happier.

TELESALES

Hire a dedicated VA to sell your product or service on the phone for you.

MEDICAL OFFICE ANSWERING

Get efficient 24/7 customer service for your medical office with our VAs.

Call Center VA Features

  • Home Based VAs
    $173 per week
    • FREE pairing service with our vetted and trained VAs
    • 14-day trial where you can easily switch to a different VA to find your perfect match
    • Complete onboarding assistance
    • A dedicated Account Manager (AM)
    • Access to our VA time reporting and screen monitoring software(AM)
    • Full access to our recruitment, HR, accounting, and IT support teams
    • Customizable VA team package solutions
    • Upgrade your team anytime
     

Not sure what Business Process Outsourcing (BPO) / Call Center Services you need? Use the form below to get a quote!

What Type of Support Do You Need?(Required)

Frequently Asked Questions

How much do Call Center VAs cost?

Rates for call center VAs start at $273 per week. This rate is inclusive of the seat and other amenities at our partner centers.

Is the 14-day trial free?

No, you will be charged for the hours your VAs render. However, we won’t charge the $99 setup fee until after your VAs have passed the 14-day trial.

Is there a lock-in period for Call Center VAs?

No, there is no lock-in period. However, we require a 30-day (1 month) termination notice should you wish to terminate a VA contract. Also, please remember that the number of VAs in your Call Center VA team should not fall below two full-time VAs. If you currently have two VAs on your Call Center VA team and wish to terminate one VA, you will need to get a replacement call center VA with us immediately.

What are Cornerstone Clients?

All Cornerstone Clients will have a discounted additional charge of $2/seat/hour for their first two (2) Call Center VA seats. The regular add-on rate is $2.50/seat/hour. Each center will have five (5) Cornerstone Clients.

What happens after I become a Cornerstone Client?

Once you’ve submitted the form on this page (click on the orange ‘Launch Form’ button on the right side of the screen to do so), we will get in touch with you and schedule a call to discuss your needs and give you an outline of the next steps.

Will the discount apply to as many Call Center VAs as I hire?

The discount is limited to the first two seats you fill. If you increase your Call Center VA team, additional VAs will incur the regular add-on rate of $2.50/seat/hour.

What if I switch VAs, will I keep the discount?

Yes! The discount applies to the seats, not the VAs. As long as you consistently keep the 2 discounted seats with us, changing the VA who occupies those seats won’t affect your discount. This gives you peace of mind when it comes to ensuring that you have the best VAs in your Call Center VA team.

How do I become a Cornerstone Client?

Once you’ve submitted the form on this page, we will get in touch with you and schedule a call to discuss your needs and give you an outline of the next steps.

Do your Call Center VAs offer voice services?

Yes, we have some call center VAs who can do inbound calls, outbound calls, helpdesk services, telesales, or telemarketing. However, please be informed that voice jobs take a longer time to fill compared to non-voice jobs. This is because we often take additional steps to find and screen qualified candidates for voice jobs based on the client’s preferences.

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