What types of Call Center VAs can I hire?

The majority of the available, ready-to-work call center VAs on our VA pool and our partner centers’ VA pools are administrative VAs (such as customer service call center VAs, receptionist VAs, [...]

How long does it take to hire a Call Center VA?

For a team of two Call Center VAs, the turnaround time is about 7 – 10 business days from the time the job description has been approved by the client to the time you receive the list of [...]

Is there a lock-in period for Call Center VAs?

No, there is no lock-in period. However, we require a 30-day (1 month) termination notice should you wish to terminate a VA contract. Also, please remember that the number of VAs in your call [...]

What are the payment terms?

We set up monthly recurring payments through PayPal or ACH for call center VA clients.

Do I need to hire VAs of the same role, or can I mix and match?

You can mix and match roles, but your VAs all need to be in the same center.

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