Is there an additional cost for engaging a bilingual Virtual Assistant?

Yes, a Bilingual Surcharge applies if the role requires proficiency in a language other than English. This is because proficiency in multiple languages is an additional skill on top of a VA’s [...]

Is there an additional cost for engaging a Virtual Assistant from a specific region?

Yes, a Regional Surcharge applies if you require a Virtual Assistant based in the Latin America and Caribbean region. This surcharge reflects higher professional service rates in the region [...]

Do I need to pay anything else aside from my VA’s hours?

Yes, we charge a one-time setup fee of $99. This is only billed to the client after the VA passes the two-week probationary or nesting period or once the client is satisfied with the VA they have [...]

What are your payment terms?

Clients are usually billed weekly via PayPal subscriptions. Once activated, the subscription will automatically process weekly and should cover billed hours for the current week. The total amount [...]

Do you offer discounts for multiple hires or long-term contracts?

At the moment, we don’t offer bulk-hiring or long-term contract discounts.

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