Yes. During the first two weeks after the VA’s start date, we allow clients to request for a replacement to make sure that they get the perfect match. For VAs that have been with you for [...]
First, all VA accounts are created and managed by us. This means that we will always have access to your account for retrieval or shutdown should there be any security or privacy concerns. [...]
Our service comes with a no-turnover guarantee. This means that if your current VA resigns, we will make sure that you get a replacement candidate in 24 hours so there’s little to no disruption [...]