When a VA is promoted out of nesting or probation, the VA is understood to have been working proficiently enough that less supervision from the trainers is required.

Promotion out of nesting signifies that:

a. the VA is proficient at the tasks assigned

b. the KPIs/Targets are consistently met (or exceeded)

c. the VA is compliant with shift schedules and 20Four7VA policies

d. the VA is reliable and there are no attitudinal issues observed

e. the client and the VA have developed a good communication pattern

f. the VA is self-sufficient and can manage his productivity on his own